Can I transfer my purchased sessions to another coach?
If you have purchased sessions with a particular coach but no longer wish to train with him/her, you can cancel those sessions for an automatic refund in Heck Yeah credits. Those credits can easily be applied to new sessions with another coach of your choice.
NOTE: If your scheduled session is scheduled for less than 12 hours in the future, you will be refunded credit worth 50% of the session’s cost. If your scheduled session is scheduled for more than 12 hours in the future, you will be refunded credit worth 100% of the session’s cost.
To transfer your sessions with one coach to a different coach:
- First, cancel your sessions.
- Your account will be refunded in Heck Yeah credits.
- You can view your Heck Yeah credit balance and transactions at any time from your Remaining page.
- Once you have been refunded in Heck yeah credits, you may purchase sessions with another coach using that credit.